Privacy Policy.

Company details

1. Who is responsible

• Nortent AS operates this online store and is the controller of the personal data described here.
• Nortent AS, Godesetdalen 10, 4034 Stavanger, Norway. CcrcomThe Brønnøysund Register Centre 923257748. EUID: EUIDNOFOR.923257748. Website: nortent.store. Email: [email protected]. Phone: +47 488 98 603.

2. What we collect

• Order details you enter at checkout: email address, full name, street address, city, postal code and country.
• The products, variants, quantities and prices of your order.
• Contact enquiries: your name, reply email address, selected subject and message, saved when you submit the Contact form.
• Technical information your browser sends with every request, such as IP address, browser type and the pages requested.
• We do not collect payment card details. We do not offer customer accounts, so we never store passwords.

3. Why we use it

• To record and fulfil your order, contact you about it and keep accounting records (performance of a contract and legal obligation).
• To keep the website secure and working (legitimate interest).
• To respond to your contact enquiry (steps at your request before a contract, or legitimate interest in answering other enquiries). Contact submission currently stores your message; it does not send an email notification.
• We do not sell your data and do not use it for advertising profiles.

4. Data stored on your device

Your wishlist, shopping bag, display currency and cookie choice are saved in your browser. At checkout, product identifiers, variants and quantities are sent to our server to check availability and calculate a quote before you place an order. Contact and delivery details are sent when you submit your order. A checkout-attempt identifier is saved in session storage to prevent duplicate orders on retries. See the Cookie Policy for details.

5. Service providers

• Hosting and database: our cloud hosting provider stores order records on our behalf.
• Fonts: Google Fonts delivers the typefaces used on this site and receives your IP address.
• Exchange rates: display currency rates are requested from Frankfurter (European Central Bank reference data).

6. How long we keep data

Order records are kept as long as needed to fulfil the order and to meet legal bookkeeping and tax retention periods. Contact enquiries are kept while needed to handle the enquiry and any related obligations; no automatic deletion schedule is currently configured. Data on your device stays until you clear it.

Visitor analytics

• Lovable visitor analytics records page visits, referral sources, country, browser, operating system and device type, time on page, page loading speed, errors and clicks. Clicks are identified by location, not by button text. The app also reports technical errors; it does not send custom business events.
• The current banner saves a shopping-storage preference but does not pass an analytics choice to Google Consent Mode. The listed analytics are recorded for every visitor; choosing Essential only does not turn analytics off.
• This analytics service uses no cookies, stores nothing on your device, does not keep IP addresses and does not identify visitors. Detailed data is kept for 90 days and daily summaries for a year.
• Lovable collects this data for us. Lovable’s privacy policy (https://lovable.dev/privacy) explains how it handles it.

7. Your rights

Depending on where you live, you may have the right to access, correct, delete or export your personal data, to restrict or object to its use, and to complain to your local data-protection authority. To exercise these rights, contact us using the details on the Contact page.

8. Security

Order data is stored in a private database that only our server can read. Each order receipt can only be opened with a private link created for that order.

9. Changes

We may update this policy as the store develops. The date at the top shows the latest version.