
Questions, answered
Everything about ordering, payment, shipping and returns at Nortent AS. Still curious? Get in touch.
Yes. Add items to your bag and go to checkout. Your order is saved with server-checked prices and you get an order number and a printable receipt. Online payment isn’t connected yet, so nothing is charged at checkout — we contact you to arrange payment first.
No. Nortent AS is guest-only. Your wishlist and bag are saved in your browser, and each order has its own private receipt link.
Euros (EUR). You can view prices in USD, GBP, PLN or Norwegian kroner (NOK) using daily European Central Bank reference rates, but these are for orientation only.
Spain only. Standard Delivery — €4.90, estimated 3–6 business days; free on product subtotals of €75 or more before discounts. Express Delivery — €9.90, estimated 1–3 business days; always €9.90. Delivery times are estimates, not guaranteed dates.
No. Placing an order doesn’t reserve stock. If something is no longer available, we’ll tell you and you won’t pay for it.
Unpaid orders can be cancelled any time by contacting us with your order number. For delivered orders, EU consumers generally have 14 days to withdraw. See the Refund Policy for details.
Product photographs come from explicit product mappings or merchant-supplied sources. Colour and version may differ where noted on the product page. Activity photographs are shown separately, never substituted for a missing product photograph.
No. We never ask for or store card numbers on this site.
Only what’s needed for your order: email, name and delivery address, plus the items ordered. See the Privacy Policy for your rights.
No. We only store your wishlist, bag, currency and cookie choice in your browser. See the Cookie Policy.